Making the commitment to engage support is the first step towards the continued growth of your company. Now that you’ve made that choice, the next step is to identify the best support resource for your specific needs. There are many factors to consider before selecting your support team resource. The good news is there’s plenty of options!
We believe at Delegate that the power of one is expanded by the strengths of many. Our mission is to help you do more of what you love to have an even stronger impact on the world.
Best Practices for Working with Remote Support Teams
1) Zirtual Pauses Operations Overnight, Leaving Clients In The Lurch. Just 18-months or so after Zirtual first opened the doors on its virtual assistant service, it’s now closing them, at least temporarily. Confirmed in an email sent to Zirtual’s clients, the team paused operations as of August 10. The company says that the decision was forced by a conflux of unfavorable “market circumstances” and financial constraints, which resulted in the need for a restructure. The hurried announcement left consumer and business users of the service somewhat in the lurch, given the total lack of notice in communicating the decision to users. It wasn’t just the users who were left in the lurch either, as the company's staff weren’t told beforehand. Update: Shortly after the “pause”, the company was purchased by Startups.co.
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Many business owners displaced by the quick exit of Zirtual are scrambling to find a new solution for their virtual assistant needs.
Many entrepreneurs and execs awoke this morning to the news that their support resource was no longer available. With Zirtual's sudden freeze of operations, clients have been left hanging without qualified help to meet their needs. Grab our cheat sheet on How to Engage Your Next Virtual Assistant here!