A small business owner, and client of Delegate Solutions, was looking for phone answering
resources. His in-house team was comprised of key team leaders but lacked in support role,
administrative staff. This staffing method worked well for the client, until it came to answering
the phones; his A-team needed to be strategizing, not answering calls.
At Delegate, day after day we help clients solve problems. From something as elaborate as transitioning to a new email provider or something as simple as figuring out how to check mail when you're never home, we are here to troubleshoot complexities and take action to help.
The client was paying an astronomical amount to a third party for 10 phone lines for his office.
However, with a staff of six, the client realized that this need was not realistic nor fiscally savvy.
A solution needed to be put in place that would allow for less phone lines but still allow for calls
to consistently be answered.