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At Delegate, day after day we help clients solve problems.  From something as elaborate as transitioning to a new email provider or something as simple as figuring out how to check mail when you're never home, we are here to troubleshoot complexities and take action to help.  

We've begun compiling these scenarios into what we call our "Solution Studies." These are short, tactical solutions that our team has deployed to help our clients.  We are always adding to this database, but below are some of our faves that might be helpful to you!   Enjoy!

Automatically Adding Contact Info to Your CRM From Your Calendar Event

Posted by Emily Morgan on Mar 20, 2017 3:21:00 PM
Emily Morgan

The Problem

A client was consistently having our team enter data to her CRM. The client was using Insightly and wanted every sales lead call scheduled through her Calendly app to be turned into an Insightly contact. This request made sense due to the emails and phone numbers that were collected in the Calendly booking, but manual entry didn’t make sense in terms of saving our team’s time.

The Solution

Our team implemented Zapier. Zapier is an online tool that allows a trigger to create an action. In short, once a Calendly appointment is scheduled, that acts as a trigger whose action is to add that information to Insightly. In signing up for a phone call with the Delegate Solutions client, the new sales lead was automatically added to the CRM.  Zapier allowed this to happen.

The Result

The results of implementing Zapier for the client saved and continues to conserve significant amount of data entry time. No longer is our team typing in a lead’s first name, last name, email address, and phone number, but instead our team allows Zapier to do all the hard work and heavy lifting.


How We Helped

Our team was the sleuth who found and implemented Calendly and Insightly integration through Zapier. Our team knew that they were constantly entering data and since it was a repetitive process, they wondered if there was a way to automate it. Delegate Solutions thrives on automation and strategic support, and as such Zapier was implemented for this client.



Topics: Contacts, CRM software, Zapier, Calendar

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