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At Delegate, day after day we help clients solve problems.  From something as elaborate as transitioning to a new email provider or something as simple as figuring out how to check mail when you're never home, we are here to troubleshoot complexities and take action to help.  

We've begun compiling these scenarios into what we call our "Solution Studies." These are short, tactical solutions that our team has deployed to help our clients.  We are always adding to this database, but below are some of our faves that might be helpful to you!   Enjoy!

Easily Transcribe Meetings and Voice Memos with the Otter App

Posted by Emily Morgan on Feb 4, 2019 12:35:12 PM
Emily Morgan

The Problem

Our client, a busy small business owner, was looking for a way to record meetings to listen back to later or to send to a colleague who was unable to attend.

The Solution

Enter Otter.ai. Otter is a powerfully smart app that can be used for everything from storing simple voice memos to recording and transcribing lengthy meetings/zoom meetings/phone calls. The app integrates with Google and Zoom and the free version comes with up to 600 minutes of recording. The paid version ($9.99 per month or $79.99 annually) comes with 6000 minutes of recording time. Otter offers unlimited cloud storage and search capabilities, so users never risk losing their valuable recordings! Both paid and free versions come with a variety of playback speeds as well as export options for transcribed meetings. There is also a “Group” feature which allows easy sharing amongst teams.

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The Result

Our client can now record meetings with the click of a button, and once done, she can export the transcribed notes with the option of adding graphics. She can use Otter on her phone or laptop (up to 3 devices supported with the free version), and she doesn’t have to worry about spending time listening back or having someone transcribe the recording. She reports feeling reassured that nothing is going to get missed coming out of meetings and even uses Otter to send grocery list memos to her husband!


How We Helped

Once our team identified Otter as the best option for our client, we walked her through the super simple setup. She installed Otter on her iPhone and completed the super quick voice training process and she was off and running! We offer additional assistance by logging into her Otter account remotely and sending meeting transcriptions to colleagues as requested, or searching by keyword for a particular conversation. We just LOVE Otter, and so does our client!


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Topics: strategic support team, Productivity, small business, For Entrepreneurs, Entrepreneurs, delegate tasks, small business owner, transcription, voice memos, transcribe meetings, Otter

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