RESOURCES

The Problem

We have ALL felt the strain of working from home and having Zoom calls with our teammates and clients in the new normal we are experiencing due to COVID-19. Our client, a busy marketing entrepreneur, was having a hard time with background noise during Zoom calls (kids, pets, etc.). We set out to find a noise cancelling option for him. 

The Problem

Our client, a busy small business owner, had her Delegate Solutions team help with developing/documenting some new, more efficient processes she wanted to implement across her business. The challenge was getting the information out to her team in an efficient way. She didn’t want to have meeting after meeting to discuss, or have to answer questions over and over (“how do we do that again?”). Our team set out to find a way to supplement the written instructions in a way that her team could revisit when necessary.

The Problem

The client was feeling overwhelmed with the various video conference technologies on the market today. She knew she needed to enlist a video system that was easy to use for both her and her own clients. Skype and Google Hangouts seemed a bit too complicated and cumbersome for the job she needed done.

The Problem

The client was working with a multitude of vendors, with her remote team all across the U.S., and was also reaching out to non-profits. She needed a friendly approach to these potential clientele without spending an arm and a leg to go visit their headquarters. Alas, a solution that provided face-to-face interaction needed to be enlisted.

The Problem

A client was facing difficulty between her team and her customers. Specifically, one customer - though he was helping to generate revenue for the company - was treating the team members with little to no respect. The team members felt devalued by the customer. The team members recognized that every effort she tried was to no avail.

The Problem

Both the client and our team were spending a significant amount of time focusing on data entry into their CRM. This system, Client Look, was supposed to be a functional way to house customer data. However, it was far from useful without any contacts or information in it.