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Twitter Announces Character Limit Update

KNOW | TWELVE, DECEMBER 2017

Twitter is about to get more words -- a lot more.

Twitter recently announced it is doubling how many characters can be used when tweeting, going from 140 to 280 characters. The new limit will roll out to Twitter users in almost all 40 languages Twitter supports except Japanese, Korean or Chinese because those languages can convey twice as much information in less space. Twitter performed a test in late September with a small group of users. Interestingly, after the novelty wore off, most people in the test stopped making full 280 character length tweets. Twitter noted that only 5% of tweets sent from people in the 280-character test group were longer than 140 characters, and just 2% were over 190 characters.

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Twitter's New customer service feature for Businesses and More..

KNOW | TWELVE, MARCH 2017 

Twitter has debuted custom profiles for businesses’ agents, so people don’t think they’re talking to bots.

This new customer service feature for businesses using its service, will allow agents to respond to direct messages using custom profiles. That is, their names and profile pictures will display when in conversations with customers, instead of the company’s Twitter photo and name. Customer service agents can also get creative by adding emoji to their Twitter names.
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Twitter Character Limit Update, New Federal Overtime Rules and More

KNOW | TWELVE, JUNE 2016 

Twitter May Cut Users Some Slack on 140-Character Rule.

Twitter is changing to make users happy. Its next possible move may be its most welcome yet. The company's famous 140-character limit may no longer count photos and links. If true, the new rule could help put an end to the all-too-common struggle of fitting in a coherent message along with a photo and link on the micro-blogging site.

It also wouldn't be the first time over the past year Twitter has taken a longtime practice and modified it in favor of helping users. "We want to make Twitter easier and more rewarding to use, and we know that at times the star could be confusing, especially to newcomers," a Twitter product manager, said last year. 
http://abcnews.go.com/Technology/twitter-cut-users-slack-140-character-rule/story?id=39168565

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